Thursday, September 11, 2014

Publishing Your Calendar for Google Users

With our new email server, it's easy to share your calendar with Google Calendar users, like P97.

1) Go to the new webmail at

2) Log in with intereco\username and your password.

3) Click the Calendar link in the upper right to go to your calendar.

4) In the lower left right click on your calendar and select "Permissions."

5) In the "Public" section provide the level of detail you are comfortable with the world seeing.

6) Click "Save."

7) Right click on your calendar and "Permissions" a second time.

8) Right click on the link to "Subscribe to Calendar" right by the details drop down. Copy the link.

9) Email that link to the user who needs to see your calendar, they can load a live version of your calendar into Google Calendar or Apple's iCalendar with the .ics link provided. They'll be able to see your calendar at the level you specified, but not add to it.

Friday, August 15, 2014

Rules in the New Outlook Web Access

Here's how to make rules using the new Webmail.

1) Log into the new webmail at

2) In the upper right corner of the browser window you'll see a gear icon. Click it, and select "Options"

3) Select "organize email." "Inbox rules" is the category we want.
4) Click the plus sign to make a new rule. You'll want to make that rule based on words or phrase in the subject. 

5) Make a name for the rule. 
6) Use the drop down carrot to select "It include these words in the subject..."

7) In the "specify words or phrases" pop up, type in "[!!Spam]"

8) Click the "+" sign to add the word. 
9) Click ok

10) At this point you can either delete the message, or move it to a specific folder. The next two screen shots show both options. 

11) Save your rule. From outlook you should be able to "run now." Bask in some less spam than you had before. 

Spam Filtration Problems

Date: 2014-08-15
Resolved?: No

Layperson's summary: Lots of spam
Estimated Time for Repair: 8/16 12:00pm
Affected Systems: Email

Technician in charge: Chris Jones

Tuesday, July 1, 2014

June Maintenance Window

Date: 2014-07-01
Resolved?: No
Layperson's summary: We are in our maintenance window
Estimated Time for Repair:8:00PM
Affected Systems: All

Technician in charge:Alex Speaks

Thursday, June 12, 2014

Daryl Problems

Date: 2014-06-12
Resolved?: Yes

Layperson's summary: File transfer causing Daryl to slow down.
Estimated Time for Repair:12:30
Affected Systems: Daryl, Microsoft Dynamics
Resolution: A large file transfer from Daryl to a workstation caused Daryl's connection to the SAN to become saturated.  This slowed down all interactions with Daryl.  The underlaying problem is that Daryl is not communicating efficiently with the SAN.  Dell has provided suggestions for improving the situation.

Technician in charge:Alex Speaks

Wednesday, April 23, 2014

VLAN failure

Date: 2014-04-24

Layperson's summary: Several of our network services are down due to a vlan problem
Estimated Time for Repair: 3:30pm
Affected Systems:, various development servers
Resolution: It appears that the outage was caused by a flaw in the implementation of VLANs in our switches. Chris was able to recover from the outage by repairing the vlan configuration which had become corrupted.

Technician in charge:Chris Jones

Friday, April 4, 2014

VPN For Mac Instructions

Installing and connecting to the VPN on an Apple

1) Open a browser and go to (This cannot be done from an Ecotrust network or RadioP97).

Untitled 1:Users:Administrator:Documents:Openvpn2.tiff

2) Change the option box from “Connect” to “Login.”